Extension Routing UnifiedBX 2.10 or greater
Extension Routing allows you to easily and visually control which extensions are allowed to use specific outbound routes.
PBX End Point Manager UnifiedBX 2.10 or greater
With the PBX End Point Manager you can Auto Provision & Configure directly from the GUI interface over 150 popular Desk Phones, Wireless Phones, Door Phones, Overhead Paging Devices, Gateways and Specialty Devices from the following manufacturers: Aastra, Algo, AND, Audiocodes, Cisco, Cyberdata, Digium, Grandstream, Mitel, Panasonic, Polycom, Sangoma, Snom, Xorcom & Yealink.
SysAdmin Pro UnifiedBX 2.10 or greater
The SysAdmin Pro module adds additional functionality to the SysAdmin Module. The includes DDNS, Email Setup, UPS Management and Update Management.
Web CallBack UnifiedBX 2.10 or greater
The Web Callback module allows you to easily add an HTML call me box to your website. Visitors simply put their phone number in to be connected with you, or a specific destination.
Outbound Call Limiting UnifiedBX 2.10 or greater
The Outbound Call Limiting module allows you to place restrictions on how many times a number is called during a certain time period on a per outbound route basis.
CallerID Management UnifiedBX 2.10 or greater
The CallerID Management module is a unique way to modify the Caller ID that is outpulsed on the fly. By utilizing a simple feature code you can change your Caller ID for one call or all calls.
Page Pro UnifiedBX 2.10 or greater
Page Pro adds to the existing Paging module in UnifiedBX to include the ability to hook outbound routes to a page group, Valet Style Paging (Airport Style) and Prepend Recordings to any page group to be played before the pager can speak.
VM Notify UnifiedBX 2.10 or greater
This module allows an individual or a group to be notified and optionally accept responsibility for a voicemail. Additionally notifications can be sent out when someone claims responsibility for the voicemail.
Fax Pro UnifiedBX 2.10 or greater
The Fax Pro module is a reliable, robust inbound/outbound faxing server. You simply enable faxing for any user on the system; then you point a phone number to specific fax user and let us answer the fax call.
Call Recording Reports UnifiedBX 2.10 or greater
Tired of searching the system Call Detail Records for call recordings? Running out of storage on your system due to required archiving of call recordings? With the Call Recording Reports Module you can View, Sort, Listen, Archive and download all recorded calls on your system.
Q-Xact UnifiedBX 2.10 or greater
If you use ACD/Queues you need Q-Xact to help you make the most of your time! With Q-Xact you are given insight into each and every one of your queues. Q-Xact gives you full control over what data is displayed for each type of report and allows you to build custom templates for quick reporting. Each report type such as "All Call Distribution by Queue" has a list of columns that can be checked and unchecked for on the fly view customization.
Xact Dialer UnifiedBX 2.10 or greater
Does your company do outbound dialing? Would you like to automate the process? If so Xact Dialer is for you. Simply start a campaign and choose where your calls will be routed to. It even gives you the option to route calls based on whether they are answered by a person or an answering machine. To make it even easier, you can also choose to get reports on your campaign daily or after the campaign completes. Stop dialing each individual number and contact a Sales Representative today to see how you can benefit from Broadcast!
Appointment Reminder UnifiedBX 2.10 or greater
Appointment Reminder module for UnifiedBX offers a unique way to automate appointment confirmations, cancellations and reschedules. By simply specifing numbers and names to be called, UnifiedBX will automatically call at specified times and allow recipients to confirm, cancel and reschedule appointments.
Park Pro UnifiedBX 2.10 or greater
Park Pro adds the ability to add multiple parking lots within UnifiedBX, useful for companies running multiple locations off the same server, or companies that need multiple parking lots or have many internal departments.
XMPP Pro UnifiedBX 2.10 or greater
Once configured, the IM server can be used with any Jabber/XMPP enabled client that is capable of configuring connections to local or corporate servers, including chat integration into UnifiedCM.
Voicemail Reports UnifiedBX 2.10 or greater
There is now an easy way for System Administrators and Managers to review all users voicemail settings in one place as well as listen to all voicemails residing on the system from one report.
Pin Set Pro UnifiedBX 2.10 or greater
Pin Set Pro provides you greater flexibility in the deployment of security Pin Codes, allowing system administrators to assign Pin Codes directly to extensions and granularly control per extensions which outbound routes are allowed to be dialed without pin codes.
VQ Plus UnifiedBX 2.10 or greater
Virtual Queue Plus expands the options available in the PBX queues and allows you to assign dynamic queue penalty rules to escalate calls based on the length of hold time. VQ Plus also allows you to create Virtual Queues to manage queue behavior and expand and customize caller destinations for callers routed through the virtual queues.
Conference Pro UnifiedBX 2.10 or greater
The Conference Pro module is an add-on to the existing conference module found in UnifiedBX. This module allows end users to manage conference room settings from the user control panel.
Admin users can also easily create conference room IVR’s and choose which conference rooms are a part of the conference room IVR.
UnifiedBX Phone Apps UnifiedBX 2.11or greater
Phone Apps are a suite of phone applications that integrate directly with UnifiedBX and our End Point Manager. Phone Apps allow users to control functions and settings directly from the screen of their phone. The initial release of applications include Call Parking, Follow-Me Management and Do Not Disturb. We will be expanding to include additional functionality, features and supported devices in the near future. The goal is to empower users to intuitively manage call settings and features directly from their phone, minimizing the reliance upon hard to remember feature codes and logging into the PBX GUI to modify settings.
High Availability Disaster Recovery UnifiedBX 2.11or greater
UnifiedBX High Availability or "UnifiedBX HA" was created to fill a need for organizations that have a low tolerance for downtime in the event of system failures and outages. Traditional Backup solutions for UnifiedBX include onsite or offsite backups and warm spares, both solutions are adequate, but when days, hours or even minutes of downtime are not ideal UnifiedBX HA is now available.
Class of Service UnifiedBX 2.11or greater
The Class of Service Administration module provides granular control at the extension level to access and set permissions of specific calling features of your PBX. These features include Outbound Routes, Feature Codes, Ring Groups, Queues, Conference Rooms, Voicemail Blast Groups and Paging.